Privacy Policy

Vaanii AI (“we”, “us”) respects your privacy. This policy explains what personal data we collect, why, and your rights under the Digital Personal Data Protection Act, 2023 (DPDP Act).

What we collect

• Details you submit in our forms: name, phone number, business name, industry and requirements.
• For customers using our voice agents: call recordings, transcripts and call metadata processed on your behalf.
• Website usage data via cookies and advertising pixels (e.g. Meta Pixel) to measure our ads.

Why we use it

• To contact you about our product, set up your demo and provide our services.
• To improve our website, product and advertising.
• To meet legal obligations.

Call recordings

Businesses using Vaanii AI are responsible for informing the people they call that calls may be recorded and handled by an AI assistant, and for having a lawful basis to call them. We process call data only on their instructions.

Sharing

We never sell your data. We share it only with service providers who help us run our services, under confidentiality obligations, or when required by law.

Your rights

You can ask to access, correct or delete your personal data, or withdraw consent, by writing to support@getvaanii.com.

Retention

We keep data only as long as needed for the purposes above or as required by law.